SAP Concur : Change & Transition Management
Development, and deployment of communication plan and materials including:
Stakeholder communications
Management briefings
Awareness sessions and or briefings
Drafting of articles for internal communication platforms (eg internal newspaper, intranet, bulletin board
Feedback mechanisms
Development and deployment of training plan and materials including:
User guides specific to the clients’ Concur configuration
Provision of classroom style training
Availability of webinar training
Tailored training for claimants, administrators, and approvers
One to one training for key individuals and PAs
On site go-live and early life support from a process perspective