Frequently
Asked Questions
Q.
What is the Oakmont Limited Asset Register?
Q.
How much does the Asset Register cost?
Q.
How do I pay?
Q.
If I decide to cancel the direct debit or PayPal mandate will my membership
be cancelled?
Q.
How do activate an Asset Register?
Q.
Is there a maximum amount of storage space on my Asset Register?
Q.
Are my details secure?
Q.
What are the benefits of being an online user?
Q.
What are the benefits of having details of my assets stored online with
Oakmont Limited?
Q.
How do I update my contact details?
Q.
What if I have trouble logging onto the website?
Q.
How do I cancel my membership?
Q.
I would like to offer feedback on the service that I have received, whom
do I contact?
Q.
What is the Oakmont Limited Asset Register?
A. It's a safe secure way of protecting and keeping track of your business
assets. Oakmont Asset Register minimises the stress and hassle if your
assets should ever be lost, stolen or damaged. The register ensures you
have a record of which employee has been assigned an asset. The Asset
Register provides secure electronic storage should you need to access
this information in an emergency and provides a centrally managed register
for use by management, HR or department managers.
Benefits
at a glance:
All business items covered
Store details of PC & laptop serial and product numbers
Record mobile phone and sim card data
Secure online access 24 hours, 365 days a year
Approved users will be provided with a unique User
Name & Password
Security measures used by most companies and international
organisations
 Back
to Top
Q.
How much does the Asset Register cost?
A. An annual subscription of £75.00 inclusive of VAT will
protect & track you business assets all year round.
Back
to Top
Q.
How do I pay?
A. Upon receipt of invoice. Annual subscription by Direct Debit. Alternatively
via PayPal where you can opt to pay via credit card or direct debit from
your account To access PayPal click
here
Back
to Top
Q.
If I decide to cancel the Direct Debit or PayPal mandate, will my membership
be cancelled?
A. No, your membership continues until you cancel in writing to Oakmont
Limited. If you wish to change your payment method we request that you
phone us. Otherwise, we will contact you and ask for this information.
Back
to Top
Q.
How do activate an Asset Register?
A. i.
by internet - complete the "Subscribe Now" form. Click
Here
ii. by phone on +44 (0) 1354 662663
iii. by letter to Oakmont Limited, 2
Church Gardens, Westry, Cambridgeshire,
England
Back
to Top
Q.
Is there a maximum amount of storage space on my Asset & Content Register?
A. Yes. The maximum amount of storage space is 500Mb which will adequately
cover documenting a large number of business assets.
Back
to Top
Q.
Are my details secure?
A. Yes. Security is our highest priority and every precaution is taken
to ensure your account details and personal details are stored in a totally
secure environment. Once logged into your account, the padlock symbol
will appear in the bottom right-hand corner of the browser window which
means that the area is secure. To demonstrate our continued commitment
to the protection of your information, we are a user of GlobalSign who
are an internationally recognised symbol of online security. Please see
our Privacy Statement [ Click Here
] for further information.
Back
to Top
Q.
What are the benefits of being an online user?
A. As an online user you can access and manage your private and secure
account from anywhere in the world at a time that is most convenient.
It is the quickest way to view and update your details. Why not use the
site to store copies of receipts and invoices? This is your personal information,
held independently from your contents insurer.
Back
to Top
Q.
What are the benefits of having details of business assets stored online
with Oakmont Limited?
A. The details of assets that you can maintain on your account are almost
limitless and so are the situations in which you would be glad you did.
The secure website is the perfect storage area for your data - quick to
upload, easy to maintain and convenient to access.
When
might I need to use this service?
Theft is a growing problem, and if your property were stolen this can
have a major impact on your business profitability. Whilst little can
be done to protect the original property, by storing details on line you'll
have extra crucial evidence to support your claim when liasing with the
authorities to resolve disputes.
Ensuring
you have a positive record of business assets assigned to employees during
their employment with your organisation. Provides an immediate check list
of assets to be returned during an emplyees exit or resignation process.
Back
to Top
Q.
How do I update my contact details?
A. You can update your contact details by email, phone or letter. These
are held in a separate customer database not connected in anyway to the
Asset Register.
Back
to Top
Q.
What if I have trouble logging onto the website?
A. The help team are available 7 days a week on: +441354 662663. In the
rare event that your register is temporarily unavailable, our consultants
are available on the phone to handle your account query or assist in an
emergency.
Back
to Top
Q.
How do I cancel my membership?
A. We value your feedback and if you have any comments or complaints about
the service, we would ask that you contact us so that we can resolve any
problems immediately.
However,
if you wish to cancel your Oakmont Asset & Content Register contract
you can do so at any time:
Telephone:
+44 (0) 1354 662663 Monday to Friday 9 a.m. - 5 p.m.
email
us: eMail
Asset Register
Please
be so kind and let our service team know your reason for cancelling.
Back
to Top
Q.
I would like to offer feedback on the service that I have received, whom
do I contact?
A. We are constantly updating and improving this service to give you the
best customer experience. We value your feedback as part of this process
and would encourage you to email us with any comments or suggestions.
Click
the link to email us: eMail
Asset Register
Back
to Top
|
