Terms
& Conditions
1.
Parties to the Oakmont Limited Asset Register Agreement / Validity
This agreement, arranged
by Oakmont Limited, 2 Church Gardens, Westry, Cambridgeshire,UK and the
applicant - in the following called customer. This agreement becomes valid
with the receipt of the login by the customer into the Oakmont Asset Register
website or the receipt of the signed activation form. The service is carried
out and warranted by Oakmont Limited, Northampton, UK who holds the rights
to Oakmont Asset Register.
2.
Registration of the customer Data / Entitlements
The customer can submit data, such as, asset details, etc., to Oakmont
Limited by:
1.
using the website
2. telephone
3. completing the enrolment form in customer fulfilment pack
Oakmont
Limited registers this data / information. The customer explicitly confirms
and ensures that all data submitted is correct and rightfully in the possession
of the customer. Oakmont Limited is entitled to take all necessary action
involving all data submitted by the customer in order to provide the Oakmont
Limited Asset Register services.
3.
User Names & Passwords
The customer will agree a defined group of Users. Each user will define
a password with Oakmont Limited. For secure identification the customer
must mention this password when calling Oakmont Limited. The password
must be treated with absolute confidentiality and must not be disclosed
to any other person.
4.
Liability
Oakmont limited will not be liable if the processing of a loss report
can not be completed because the customer did not submit necessary data
/ documents or data submitted was incorrect. Oakmont Limited is also not
liable for the further correct processing of any reported loss by the
responsible insurer.
5.
Oakmont Limited
1. Uses information about the customer for the purpose of providing the
customer with appropriate services. Oakmont Limited is committed to protect
the privacy of the customers and the confidentiality and security of information
entrusted to them.
The
following sets out how we collect, use, release and secure customer data.
Oakmont
Limited will:
a.
exchange information about the customer with processors and suppliers
in order to administer and service customer requirements and process
and collect payments;
b.
unless the customer asks us not to, use information about the customer,
in order that we may develop or make offers to the customer (by mail
or telephone) of products and services in which we believe the customer
may be interested. The information used may be obtained from the customer
application, subsequent updates of that information and from surveys.
We may use the customer e-mail address to send the customer the following
types of communication:
Regularly scheduled e-mail advising you of payment due dates or system
maintenance or outages.
General
communications concerning customer membership.
c.
monitor and/or record customer communications to us or ours to the customer,
either ourselves or by reputable organisations contracted to us to ensure
consistent servicing levels (including staff training), account operation
and dispute resolution; undertake all of the above within the United
Kingdom and the European Union.
d.
If the customer wishes to have their name removed from any marketing
programmes, they should contact Oakmont Limited directly on 0354 662663or
write to:
Oakmont Limited, 2
Church Gardens, Westry, Cambridgeshire,
It
will help us if customers provide their business name, postal address,
and, if a registered Oakmont Limited Asset Register.
2.
We use advanced technology and well-defined employee practices to help
ensure your information is processed promptly, accurately and completely
in accordance with the applicable law. If the customer believes that any
information held is incorrect or incomplete, the customer should contact
Oakmont Limited without delay at: Oakmont Limited, 2
Church Gardens, Westry, Cambridgeshire,
Tel:
+44 1354 662663
email:
help@oakmont.co.uk
Any
information, which is found to be incorrect, will be corrected promptly.
3.
If the customer asks, we will tell the customer what information we hold
about them and provide it to the customer in accordance with applicable
law. There may be a charge for this, as permitted by law. Please write
to:
Oakmont Limited, 2
Church Gardens, Westry, Cambridgeshire,
We
will keep information about customers only for so long as it is appropriate
for the above purposes or as required by applicable law. Customers are
advised that any telephone calls made to Oakmont Limited may be recorded.
These recordings may be used to monitor the accuracy of information provided
by the customers and the staff. They may also be used to allow for additional
training to be provided, or proving that the procedures comply with legal
requirements. Staff are aware that conversations can be monitored and
recorded.
7.
Term and Cancellation
The agreement will be valid for 12 months and the customer's account will
be charged after this period at the prevailing rate as and when required
for future subscriptions, unless cancelled by the customer in writing.
8.
Payment
The customer agrees that Oakmont Limited deducts the annual fee via Direct
Debit or PayPal. Oakmont Limited reserves the right to amend the fee from
time to time.
9.
Right to Revoke the Consent to This Agreement
The customer has the right to revoke their consent to this agreement without
any further obligations. This right can be executed within 14 days after
the date when this agreement became valid by sending a written, signed
communication to: Oakmont Limited, 2
Church Gardens, Westry, Cambridgeshire,,
England.
10.
Customer Service
If the customer has a complaint about any aspect of the Oakmont Limited
Asset and Content Register service, please contact: Oakmont Limited, 2
Church Gardens, Westry, Cambridgeshire,,
England.
Oakmont
Limited will acknowledge the customer complaint and provide them with
the name of the person dealing with the complaint.
Upon
receiving a customer complaint Oakmont Limited will confirm a final response
or let them know when a final response can be expected.
Our
aim is to get it right, first time every time. If we make a mistake we
will try to put it right promptly.
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Intellectual
Property
Please note that the materials displayed on this web site, including,
without limitation, all editorial material & content, photographs,
illustrations and other graphic materials, and names, logos, trademarks
and service marks, are the property of Oakmont Limited or its subsidiaries,
affiliates or licensors and are protected by copyright, trademark, and
other intellectual property laws. Other products or company names mentioned
on this web site may be the trademarks of their respective owners.
You are not allowed to reproduce, retransmit, distribute, disseminate,
sell, publish, broadcast or circulate any such material or any part thereof
save that you may: a). print or download extracts of the material on this
web site for your non-commercial, informational and personal use; or b).
copy the material on this web site for the purpose of sending it, without
any commercial objective, to individual parties for their personal information
provided that you acknowledge Oakmont Limited as the source of the material
and that you inform the third party that these terms and conditions apply
to them and that they must comply with them.
Nothing contained herein shall be construed as conferring by implication,
estoppel or otherwise any licence or right under any patent or trademark
of Oakmont Limited or any third party. Except as expressly provided above
nothing contained herein shall be construed as conferring any licence
or right to any copyright or other intellectual property rights in relation
to any such information, data, products or services.
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